1. Performance Management System (PMS)

   • Monitors and evaluates municipal performance.
   • Ensures alignment with strategic goals and service delivery objectives.
   • Prepares reports on key performance indicators.
   • Performance Management System (PMS) Policies




2. Communication & Public Relations

   • Manages internal and external communication.
   • Handles media relations, press releases, and public engagement.
   • Oversees the municipality’s website, social media, and branding.
   • Communication & Public Relations Policies




3. Internal Audit, Performance, and Risk Management

   • Conducts audits to ensure compliance with financial and operational policies.
   • Identifies and mitigates risks affecting municipal operations.
   • Provides independent evaluations of internal controls and governance.
   • Internal Audit, Performance, and Risk Management Policies




4. Integrated Development Plan (IDP) & Strategic Planning

   • Develops and implements the municipality’s long-term development strategy.
   • Ensures that municipal projects align with national and provincial development goals.
   • Engages with communities and stakeholders to plan sustainable development.
   • Integrated Development Plan (IDP) & Strategic Planning Policies




5. Legal and Compliance Services

   • Ensures the municipality complies with national and provincial laws.
   • Provides legal guidance on policies, contracts, and governance issues.
   • Assists in dispute resolution and litigation matters.
   • Legal and Compliance Services Policies




6. Intergovernmental & Stakeholder Relations

   • Facilitates cooperation between the municipality, government entities, and private organizations.
   • Coordinates municipal participation in provincial and national programs.
   • Manages relations with business, civil society, and community organizations.
   • Intergovernmental & Stakeholder Relations Policies




7. Special Projects & Advisory Services

   • Oversees high-priority and cross-departmental initiatives.
   • Provides technical and strategic advice to the Municipal Manager.
   • Ensures project completion within scope, time, and budget.
   • Special Projects & Advisory Services Policies