1. Human Resource Management

   • Recruitment, selection, and retention of municipal employees.
   • Training and development of staff to enhance skills.
   • Overseeing employee performance management and appraisals.
   • Ensuring compliance with labor laws and municipal policies.
   • Managing employee benefits, payroll, and wellness programs.
   • Human Resource Policies



2. Administrative Support Polices

   • Providing secretariat support for council meetings, committees, and management.
   • Ensuring the preparation and safekeeping of minutes, records, and municipal documents.
   • Managing communication between departments and the public.
   • Administrative Support Policies



3. Information and Communications Technology (ICT)

   • Managing municipal ICT systems and infrastructure.
   • Implementing and maintaining digital transformation initiatives.
   • Ensuring data security and system uptime to support municipal operations.
   • Information and Communications Technology Polices



4. Records Management

   • Maintaining proper filing systems for municipal records and documents.
   • Ensuring compliance with records retention and disposal policies.
   • Records Management Policies



5. Customer Service and Communication

   • Facilitating effective communication between the municipality and stakeholders.
   • Managing public relations and ensuring responsiveness to community inquiries.
   • Customer Service and Communication Policies



6. Policy Development and Implementation

   • Developing and updating internal policies and procedures.
   • Supporting other departments with policy interpretation and implementation.
   • Policy Development and Implementation Policies



7. Fleet Management

   • Managing municipal vehicle usage, scheduling, and allocation.
   • Monitoring vehicle maintenance, repairs, and fuel consumption.
   • Maintaining records for vehicle licensing, insurance, and compliance.
   • Fleet Management Policies



8. Property and Facilities Management

   • Overseeing municipal land and property leasing, sales, and acquisitions.
   • Managing upkeep and repair of buildings and public facilities.
   • Ensuring municipal properties are compliant with legal and safety standards.
   • Property Management Policies