1. Revenue Management

   • Revenue management is responsible for debt collection, ensuring that outstanding payments are recovered. It handles monthly revenue billing to ensure accurate invoicing. The team conducts meter readings and verification to ensure correct billing. Additionally, it manages incentives and debt write-offs as part of financial relief efforts. The department also oversees indigent programs, providing financial assistance to qualifying individuals.
   • Revenue Management Policies



2. Budget & Reporting

   • The budget and reporting team prepares Section 71 SDBIP reports, ensuring compliance with financial planning requirements. It compiles Section 52D reports, which provide quarterly financial updates. The team produces monthly revenue and expenditure reports to track financial performance. They are responsible for preparing financial statements and ensuring accuracy. Additionally, they oversee budget preparation and monitoring to align spending with financial plans.
   • Budget & Reporting Policies



3. Supply Chain Management (SCM)

   • The supply chain management team is responsible for procuring goods and services needed for operations. It manages contracts to ensure compliance with legal and financial regulations. The team also ensures that all procurement processes follow established guidelines and policies.
   • Supply Chain Management (SCM) Policies



4. Asset Management

   • The asset management team tags and records all assets for proper tracking. It adds new assets to the fixed asset register, ensuring accurate documentation. The team maintains and updates the asset register annually to meet audit requirements. Additionally, it is responsible for unbundling newly completed projects received from Technical Services.
   • Asset Management Policies



5. Expenditure Management

   • The expenditure management team processes payroll to ensure timely salary payments. It oversees the creditors section, handling payments to suppliers. The team is responsible for receiving and verifying invoices before processing payments. It creates payment vouchers to facilitate transactions. Additionally, it reconciles supplier accounts to maintain accurate financial records.
   • Expenditure Management Policies