Amajuba District Municipality initiated a process of institutionalising performance management system (PMS) in 2003. The system was initially developed by Van Zyl Ruud and Associates now Friday Management Solutions (FMS) in 2002/2003 financial year. In its adoption some of the PMS elements, as outlined in Chapter 2 of this review, were not implemented. In 2004 the municipality appointed the performance management consultant, A Cubed Institute, to undertake a review of PMS; to manage performance of Section 57 Managers and to implement elements which were never implemented.

Both documents (Friday Management and A-Cubed) have been used as a source of preparing the current review.